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          <title>NewsVoir</title>

          <link>http://newsvoir.com</link><item>		

		 <title><![CDATA[Hiver Turns to Rhythm and Beats to Highlight its Unique Work Culture]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=20825</link>

		 <description><![CDATA[
	Hiver, a Bengaluru-based SaaS startup, launched a music video highlighting their work-meets-play culture. The entire music video-including lyrics, vocals, instrumentals, and videography-has been created by Hiver's in-house talent.
	 


	The music video was shot in the Hiver office on the occa....]]></description>

		 <pubDate><![CDATA[Fri, 24 Jun 2022 07:44:43]]></pubDate>

		 </item><item>		

		 <title><![CDATA[Arrive Logistics Delivers 40 percent Faster Customer Service using Hiver]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=20462</link>

		 <description><![CDATA[
	Arrive Logistics, a leading US-based tech-powered freight brokerage has leveraged Hiver, a Bengaluru-based helpdesk to boost the efficiency of its frontline employees and improve customer service response time.


	 


	
		
			
				
		
	



	Nitesh Nandy, Co-founder, Hiver


	 
....]]></description>

		 <pubDate><![CDATA[Mon, 23 May 2022 06:58:06]]></pubDate>

		 </item><item>		

		 <title><![CDATA[Hiver Launches Live Chat within Gmail; Empowers Google Workspace Companies to Deliver Real-time Support ]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=19843</link>

		 <description><![CDATA[
	Hiver - the world's first helpdesk designed for Google Workspace - has announced the launch of its new Live Chat functionality. Now teams using Hiver can interact with customers in real-time and provide instant support - right from Gmail.


	 


	Previously an email-exclusive customer servi....]]></description>

		 <pubDate><![CDATA[Fri, 25 Mar 2022 05:14:07]]></pubDate>

		 </item><item>		

		 <title><![CDATA[Clutter Achieves 25 percent Improved Efficiency with Hiver]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=19214</link>

		 <description><![CDATA[
	
		Clutter, the fastest-growing moving and storage provider in the US, started using Hiver - the world's first helpdesk designed for Google Workspace. With Hiver, the team significantly streamlined their email workflows and improved efficiency, thereby responding to emails 25% faster than before....]]></description>

		 <pubDate><![CDATA[Mon, 31 Jan 2022 09:18:17]]></pubDate>

		 </item><item>		

		 <title><![CDATA[Get It Made Delights Customers, Achieves 250 percent Increase in Efficiency with Hiver]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=18815</link>

		 <description><![CDATA[
	
		Get It Made, a manufacturing-as-a-service company, started using Hiver - the world's first helpdesk designed for Google Workspace. With Hiver, the team significantly streamlined their workflows and improved efficiency, resulting in a 25% increase in response times.

	
		 

	
		At Get It....]]></description>

		 <pubDate><![CDATA[Wed, 22 Dec 2021 07:24:06]]></pubDate>

		 </item><item>		

		 <title><![CDATA[Air Comm Delivers 25 percent Faster Customer Service with Hiver]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=18196</link>

		 <description><![CDATA[
	
		Air Comm, an award-winning wireless communications and solutions provider, deployed Hiver - a Gmail-based customer service solution. With Hiver, the Air Comm team significantly improved the efficiency of its customer service team with better visibility, along with a 25% improvement in the res....]]></description>

		 <pubDate><![CDATA[Thu, 28 Oct 2021 06:50:08]]></pubDate>

		 </item><item>		

		 <title><![CDATA[Oxford Business Group Delivers 2X Faster Support with Hiver]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=17792</link>

		 <description><![CDATA[
	
		Oxford Business Group, which specializes in gathering business intelligence on emerging markets around the world, adopted Hiver - the world's first helpdesk built for Google Workspace - and substantially improved its customer support team's efficiency.

	
		 

	
		Hiver helps the team m....]]></description>

		 <pubDate><![CDATA[Fri, 24 Sep 2021 05:52:07]]></pubDate>

		 </item><item>		

		 <title><![CDATA[75 percent of Companies Offer Support Outside of Business hours: Hiver Survey ]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=17256</link>

		 <description><![CDATA[
	As many as 75% of customer service teams deliver support outside of regular business hours while 34% offer 24x7 support, according to a report published by Hiver.


	 


	The global pandemic has transformed the way in which consumers communicate with brands - they expect brands to make them....]]></description>

		 <pubDate><![CDATA[Thu, 05 Aug 2021 07:29:30]]></pubDate>

		 </item><item>		

		 <title><![CDATA[itGenius, a Google G Suite Services Consultancy, Delivers Brilliant Customer Service with Hiver]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=17152</link>

		 <description><![CDATA[
	
		
			Hiver is a leading Gmail-based help desk that helps more than 1500 global companies provide exceptional customer service 
	
	
		
			Hiver has helped the customer support team at itGenius personalise and streamline customer conversations while saving them over 40 hours every month
	....]]></description>

		 <pubDate><![CDATA[Tue, 27 Jul 2021 04:52:50]]></pubDate>

		 </item><item>		

		 <title><![CDATA[Visiting Angels, a Senior Home Care Agency, Achieves 100 percent Increase in Productivity with Hiver]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=16845</link>

		 <description><![CDATA[
	
		Visiting Angels, a senior home care services and assistance provider in the US, deployed Hiver - a Gmail-based customer service solution, and significantly improved its admin team's efficiency. With Hiver, the team has achieved a 100% increase in productivity. Leveraging shared inboxes has he....]]></description>

		 <pubDate><![CDATA[Tue, 22 Jun 2021 07:41:09]]></pubDate>

		 </item><item>		

		 <title><![CDATA[International Online Travel Company Kiwi.com Achieves 100% SLA Success Rate with Hiver]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=16256</link>

		 <description><![CDATA[
	
		Kiwi.com, one of the five biggest online sellers of flight tickets in Europe, deployed Hiver - a Gmail-based customer service solution, and significantly improved the efficiency of its business development team. With Hiver, the team achieves a 100% SLA success rate.

	
		 

	
		At Kiwi.....]]></description>

		 <pubDate><![CDATA[Wed, 14 Apr 2021 07:17:20]]></pubDate>

		 </item><item>		

		 <title><![CDATA[Hiver Hosted an Industry Discussion on the Best Practices in Building a Gender-balanced Workplace ]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=15961</link>

		 <description><![CDATA[
	
		Hiver, a Gmail-based customer service solution, hosted an industry discussion with a panel of four highly-prolific women leaders from different realms of expertise in the startup ecosystem. The discussion, held to mark the occasion of International Women's Day, brought out some great insights....]]></description>

		 <pubDate><![CDATA[Thu, 11 Mar 2021 05:13:01]]></pubDate>

		 </item><item>		

		 <title><![CDATA[Hiver Announces a Suite of Productivity Features to take on Traditional Customer Service Helpdesks]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=15299</link>

		 <description><![CDATA[
	Hiver has announced the launch of a slew of productivity features, including new Automations, Workload Distribution, and an all-new Mobile App. Hiver is the only helpdesk in the market that operates out of Gmail and boasts of such powerful functionalities.


	 


	Talking about the launch, ....]]></description>

		 <pubDate><![CDATA[Fri, 18 Dec 2020 08:48:27]]></pubDate>

		 </item><item>		

		 <title><![CDATA[80% Consumers Expect Better Customer Service During COVID-19, Finds Hiver Research]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=14938</link>

		 <description><![CDATA[
	As the COVID-19 pandemic continues, more than 80% of consumers expect customer support to get more empathetic or more responsive, and in some cases, both, according to a global survey report "Customer Support Through The Eyes of Consumers in 2020" published by Hiver.


	 


	Hiver, a global....]]></description>

		 <pubDate><![CDATA[Thu, 29 Oct 2020 09:50:43]]></pubDate>

		 </item><item>		

		 <title><![CDATA[SaaS Unicorn AppsFlyer Delivers World-class Customer Support with Hiver]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=14729</link>

		 <description><![CDATA[
	AppsFlyer, a SaaS mobile marketing analytics and attribution platform, deployed Hiver, a Gmail-based customer service solution, to seamlessly manage customer queries and provide on-time support. 


	 


	With Hiver, the AppsFlyer team creates customizable workflows that improve internal col....]]></description>

		 <pubDate><![CDATA[Thu, 01 Oct 2020 05:43:14]]></pubDate>

		 </item><item>		

		 <title><![CDATA[New Hope Fertility Centre Provides 2x Faster Customer Support with Hiver]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=14041</link>

		 <description><![CDATA[
	
		New Hope Fertility Centre (NHFC), a global leader in human reproductive medicine in the US, implemented Hiver, a customer service solution for teams, to improve patient interaction and internal collaboration between teams. With Hiver, NHFC now provides 2x faster service over email and saves o....]]></description>

		 <pubDate><![CDATA[Thu, 18 Jun 2020 08:48:24]]></pubDate>

		 </item><item>		

		 <title><![CDATA[Hiver Launches 'Lite Shared Inbox' to Help Small Businesses Grow Faster]]></title>

		 <link>http://newsvoir.com/index.php?option=com_content&amp;view=release&amp;rid=13483</link>

		 <description><![CDATA[
	Hiver, a shared inbox solution for teams, today rolled out Hiver Lite with the mission to help small businesses grow faster through better email collaboration.


	 


	With its competitive pricing, Hiver Lite is now the most affordable shared inbox solution in the market.


	 


	The ....]]></description>

		 <pubDate><![CDATA[Fri, 21 Feb 2020 09:55:16]]></pubDate>

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