With the mission statement “Nobody left behind”, Niki is ushering Bharat into the internet economy. Niki is Bharat’s very own “Full Stack Ramu Kaka'' delivering trust and service to customers. Our voice and local language technology stack coupled with a fintech architecture is built to scale rapidly. Niki is backed by US-based venture capital firm EMVC, Unilazer Ventures, Mr. Ratan Tata, Japan’s Recruit Partners and Haresh Chawla among others. Niki is building Internet Economy 2.0 and has served over 550,000 Indian households already with the aim to capture 20% market of the 150 Million Bharat households by FY 2022.
Owing to the unique Do-It-For-Me Model of commerce, sees 3 times higher retention compared to industry benchmarks
Customers trust and highly recommend Niki to family and friends, leading to a Net Promoter Score of over 75
Has served more than 550,000 Bharat households, with its patented conversational technology, strong supply side gatekeeping, digital & human assistance stack
Plans to expand in 10 new states & capture 20% of Bharat household market by 2022
