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Press background on Ameyo
Company profile
Ameyo is the market leader in Omnichannel Customer Experience (CX) and Contact Centre Technology in cloud and on-premise, helping brands of all sizes make exemplary customer experience. The Ameyo Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to nurture customer retention and advocacy. Ameyo is trusted by over 1,600 customers across 60 countries orchestrating more than 1 billion interactions each day. Learn more at, on the blog, or follow Ameyo on Twitter @AmeyoCIM and on Facebook.
 Recent press releases
Ameyo Integrates with Google's Business Messages to Enable Brands to Convert Prospects Really Fast from Search and Maps

Ameyo, an omnichannel customer engagement platform, today announced it has integrated with Google’s Business Messages to enable brands to get started with this new conversational marketing channel. It helps them convert prospects faster by responding to their queries in real-time with... (more)
Ameyo Launches Video KYC Engagement Platform for Banking & Finance Sector

Ameyo, an Omnichannel Customer Engagement Technology provider, today announced the launch of video-based KYC for businesses to eliminate the need for physical KYC following the latest RBI guidelines issued in Jan 2020.
Ameyo's video KYC is an end-to-end solution w... (more)
Ameyo Brings Home the 2016 Frost & Sullivan Asia Pacific Customer Contact Infrastructure Price / Performance Value Leadership Award

Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys and consistently delivers exceptional customer experiences, has bagged the 2016 Frost & Sullivan Asia Pacific Contact Center Infrastructure Price / Performance Value Leadership Award.<... (more)
Ameyo Wins ‘Contact Center Technology Award’ for 5th Consecutive Year

Honoured for improving customer service technology and improving the customer experience
Company recently received honourable mention in the ‘Gartner Magic Quadrant’ for Contact Center Infrastructure, Worldwide
Ameyo, a leading contact center t... (more)
Ameyo on Boards Schneider Electric’s Ramesh Srinivasan as President Business Development

Ramesh has worked at Schneider Electric as Global Director of Sales - software in his previous assignment.
He will be taking care of International sales, Pre-sales, Inside sales and Marketing functions at Ameyo.
Ameyo, largest... (more)
Ameyo Emerge Announces Transition to Microsoft Azure platform

Ameyo Emerge, a cloud based contact centre software built on the award winning platform Ameyo, has migrated to Microsoft Azure to enhance its customer service capabilities. With this, Ameyo, which accounts for a significant market share in the APAC region, is aiming for a dominant position ... (more)
Ameyo Forays into the US and European Market

Company looking to achieve US $ 10 million revenue through this strategic move
Introductory price of Ameyo Engage starts from US $20 per agent per month
USP of Ameyo Engage- customization, intelligent routing, multi-channel communications, advanced integrations, call m... (more)