Teleperformance India Recognized as a 2016 - Aon Best Employer

Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, today announced its operations in India have been recognized by Aon Hewitt, the global talent, retirement and health solutions business of Aon plc (NYSE: AON), as a 2016 Aon Best Employer at the country level for the third year in a row. The Aon Best Employers program measures and recognizes employer excellence worldwide.

Teleperformance - Aon Hewitt

“We’d like to thank Aon Hewitt for recognizing Teleperformance India with this distinguished award,” said Sanjay Mehta, Managing Director, Teleperformance India. “We are committed to delivering the best experience to our employees and customers alike and being selected for a Best Employer award for the third consecutive year is a true testament to an inspired workforce and their outstanding performance.”

With more than 15 years of experience in best employer studies across the world, and backed by more than 20 years of experience in employee research, the Aon Best Employers program compares organizations to identify those that strive to create a competitive advantage through their people and become employers of choice.

To achieve global recognition through the Aon Best Employers program, Teleperformance India was assessed on four measures:

1. Engagement Index: Teleperformance India employees speak positively about their employer, intend to stay and are motivated by their employment experience to do their best work every day.

2. Leadership Index: Teleperformance India leaders clearly define the vision for the future, recognize employees’ critical importance and lead them to success.

3. Performance Culture Index: Teleperformance India employees are aligned to company goals and are rewarded and recognized for their contributions.

4. Employer Brand Index: Teleperformance India employees are proud of the company they work for and know what makes it a distinctive place to work.

Teleperformance India offers several innovative programs focused on employee growth, in addition to two that are operated by Teleperformance globally: Teleperformance University, a customized college course that relays culture while exchanging worldwide best practices in customer relationship and experience management; and Teleperformance E-Institute, an industry-leading team training that stimulates personal development through an e-learning solution focused on leadership needs.

Teleperformance India has over 10,800 employees across three cities. It puts a strong focus on the growth of the outsourcing industry across the country and bridging the gender gap by creating a workplace with an inclusive culture.

“The Aon Best Employers program recognizes the outstanding achievements of organizations that demonstrate excellence in the workplace and consistently deliver strong, sustainable business results,” said Neil Crawford, partner, the Aon Best Employers Program leader, Aon Hewitt. “These exceptional organizations stand above the rest because they empower results through high employee engagement, a compelling employer brand, effective leadership and a high performance culture. We congratulate Teleperformance India on being recognized with this distinct honor.”

About Aon

Aon plc (NYSE:AON) is a leading global provider of risk management, insurance brokerage and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 72,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative risk and people solutions.

For further information on our capabilities and to learn how we empower results for clients, please visit: http://aon.mediaroom.com

About Teleperformance Group

Teleperformance (RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP), the worldwide leader in outsourced omnichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2015, it reported consolidated revenue of €3.4 billion ($3.7 billion, based on €1 = $1.11).

The Group operates 147,000 computerized workstations, with close to 190,000 employees across 311 contact centers in 65 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services. They also have been included in the Euronext Vigeo Eurozone 120 index since December 2015, with regard of the Group’s performance in corporate responsibility.

For more information, please visit www.teleperformance.in/en-us/  .