Shopping Centers Association of India (SCAI) today marked a new milestone for the Indian Retail and Shopping Centre industry. The apex body of Modern and Organised retail in India today announced the launch of the World’s First Consumer Centric ‘Trusted Shopping Centre’ mark certification for malls. This new certification mark was launched under the existing IRF Trusted Mark Certification scheme. The ‘Trusted Shopping Centre’ mark is a third-party certification on customer service metrics and benchmarks; audited by globally accredited certification bodies (CBs) and in India, NABCB (under Quality Council of India, Ministry of Commerce & Industry, (GoI) accredited CBs in accordance with ISO/IEC 17065.
World’s first ever customer centric standards for malls assuring safe retail and social environment
Third party audits conducted by globally accredited certification bodies (CBs) and in India, NABCB (under Quality Council of India, Ministry of Commerce & Industry, (G... (more)
