J.D. Power Asia Pacific has been based in Singapore since 1997, first serving India and then China. Today, the company surveys approximately half a million consumers in the region annually and produces 26 syndicated products across eight markets: Australia, India, Indonesia, Malaysia, Philippines, Taiwan, Thailand, and Vietnam. J.D. Power Asia Pacific also conducts proprietary work in Hong Kong, Singapore, Brunei, Korea, and Sri Lanka.
With income levels rising and more vehicles being purchased through car loans, first-time new-vehicle buyers in India are considering more vehicles during the shopping process, according to the J.D. Power Asia Pacific 2014 India Escaped Shopper StudySM (ESS) released today.
New‐vehicle buyers in India are increasingly choosing dealers based on the dealers’ reputation and operational effectiveness, according to the J.D. Power 2014 India Sales Satisfaction Index (SSI) StudySM released today.
The study finds that reputation of the dealer as a reason to pu... (more)