Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible premises-based and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Development Platform enables third parties to create and customize business applications for competitive advantage. Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit www.avaya.com.
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Avaya, the global leader in delivering superior communications experiences, announced ‘DigiCrafters’ as the winners of the company’s first Hackathon challenge, held at Avaya Pune R&D center.
Simplified and faster access to contact center technology for customer service agents
First project to streamline the agent experience using WebRTC and Chromebooks
Enables increased mobility and flexibility in staffing
