Federal Bank Enables Mobile Top-up and Other Value Added Services through ATMs

Leveraging on the advanced capabilities of ATMs, Federal Bank has enabled the following value added services at 800 of its 1400 plus ATMs thereby enhancing customer convenience.

• ATM Mobile Top-up

• Intelligent FAST Cash option

• Language preference option                                                                                                                                                                                                                  

Through these 800 ATMs, Card holders of Federal Bank can do mobile top-up of 14 major service providers. The process of top-up is hassle free and instantaneous; and the service is offered free of cost. Under intelligent Fast cash option, the inbuilt intelligent tool identifies and displays the customers preferred withdrawal amount on the ATM screen, thus facilitating completion of the withdrawal transactions 75% faster than the normal withdrawal mode. The Language preference option enables the card holder to set the language of his choice for conducting his ATM transactions.

Speaking about the facility, Mr. Babu K A, Retail Head, said, “Mobile Top Up facility through the ATM is a secured payment channel since the customer does not need to disclose information like the debit card number or PIN on websites. This facility offers easy and convenient mobile recharge facility to even those customers who are not connected to internet otherwise. This is yet another convenience that the Bank offers to its customers in tune with its theme to make the digital experience more delightful.”

About Federal Bank:

Federal Bank is a leading Private Sector Bank with a branch network of 1,247 branches and 1,497 ATMs spread across the country. The Bank’s total business mix (deposits + advances) stands at Rs 1.22 Lakh Crore as at March 31, 2015 and it has earned a net profit of Rs 1005.75 Crore. Bank’s Capital to Risk weighted Ratio (CRAR) stood at 15.46% at the end of March 31, 2015. Federal Bank has its Representative Office at Abu Dhabi that serves as a nerve centre for NRI customers in the UAE. Federal Bank is transforming itself, keeping its principles intact, into an organization that offers services beyond par. It has a well defined vision for the future as a guidepost to its progress.