Shriram Automall Wins Excellence in Customer Experience Award & Retains Transportation Leadership Award at Transportation Leadership Awards, ELSC 2016

• Shriram Automall won the award for ‘Excellence in Customer Experience’

• Shriram Automall won the award for ‘Fleet Enabler of the Year’ for the second time
   

Shriram Automall India Limited (SAMIL) India’s Largest Service Provider for Exchange of Used Vehicles & Equipment has been recognized with accolade by “Express, Logistics Supply Chain Conclave (ELSC) 2016”, for their Transportation Leadership Awards under the two categories of ‘Excellence in Customer Experience’ and ‘Fleet Enabler of the Year’. The awards were conducted on 21st September 2016, at Taj Lands End, Mumbai by ELSC which is hailed as Asia’s largest End to End Supply Chain Conference.

Mr. Jasmit Singh Gujral, MD & CEO Shriram Transport Finance Company advocated the performance of Shriram Automall in transforming the industry & its emergence as the leader in organized sector for buying & selling used vehicles & equipment. He said “It’s absolutely fascinating to see the company that we started just 5 years back performing so well. The company has got big plans and we are sure that the time is near where SAMIL will emerge as the leader in both organized & unorganized sector and STFC will always be there for any assistance.

From (L-R) - Mr. J.S. Gujral (MD - Shriram Transport Finance Company) & Mr. Sameer Malhotra (CEO – Shriram Automall India Limited)

On the occasion Mr. Sameer Malhotra, CEO, Shriram Automall said, "The award for ‘Excellence in Customer Experience’ establishes SAMIL is a brand who always puts customer first. With a number of customer oriented programs the company believes in building a relation for lifetime. We offer our customers first class before and after sale experience. With our professional services we have transformed the lives of many by making a driver and owner himself. Winning the award for ‘Fleet Enabler of the Year’ second time is an indication that Shriram Automall’s expertise in the used truck market has been accepted very well by the fleet owner/operator community. We are SAMIL are working hard to retain the trust the community has put in us.”

‘Excellence in Customer Experience’ award has been rightly given to the company as SAMIL offers best in class customer experience which is the same at every locations in the country. Customers are benefitted with a number of programs like Drive Your Trust (DYT) Cards, Free Meal Facility during Event, Free Training for Online Bidding Participation, Scholarship for Children of Truck Drivers, Free Medical Checkups during the event etc.

‘Fleet Enabler of the Year’ award has been accurately incepted for the company because of the fact that Shriram Automall represents a One Stop Destination for acquisition and disposal of used vehicles to the fleet owners/operators and transporter community. With secure stockyards, convenient parking facilities and full-fledged service stations to refurbish old vehicles, the company also offers finance and insurance facilities to the fleet owner/operator community. Transformation from a driver to owner, helping truck owners to become fleet owners and helping fleet owners to minimize their blocked capital and to improve their turnover, upliftment of farmers by providing them with latest used machinery & best price realization are some common stories that made Shriram Automall what it is today.

Within a span of just five years the company has expanded its wings from national highways to remotest corners of the country. The company has acquired its customers from all nooks and corners of the country, so they can be anyone; a truck owner, fleet operator, truck driver, dealer or even a business man. SAMIL over the years has efficiently met the requirement of all the above and that is the reason why it is regarded as the best in business. With over 3, 00,000+ satisfied customers it is still going strong and tapping new areas in order acquire new customers.

About Shriram Automall

SAMIL is one-of-its kind facility, is a wholly owned subsidiary of Shriram Transport Finance Company (STFC). It is India's first-ever service provider that offers various well organized and transparent bidding platforms, including physical, online, one stop classified and negotiated deals, for acquisition & disposal of pre-owned commercial vehicles, construction & industrial equipment, tractors & agricultural equipment, passenger vehicles, three wheelers and two wheelers. Company has its presence all over the country with its already established 61 Automalls and 150+ bidding locations. The company has been awarded ISO 9001:2008 certification for its Quality Management System and rated AA+ from CRISIL.