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Bajaj Allianz Life Insurance

Bajaj Allianz Life Insurance Announces Helpline Number for J&K Flood Victims

Initiatives for faster claim settlement norms; a special team to handle these cases on priority

Sep 17, 2014   15:42 IST 
Jammu, Jammu and Kashmir, India

Bajaj Allianz Life Insurance, which services more than 65,000 life policies in flood-hit J&K, has simplified the claim settlement norms for victims in the flood-hit state. The insurance major has also announced helpline numbers for the flood-affected people for all claim related queries set up a special team to handle these cases on a priority basis.

The measures taken by Bajaj Allianz Life coincide with Monday’s Insurance Regulatory Authority of India (IRDA) directive to life insurers on taking immediate steps for expeditious settlement of claims.

Bajaj Allianz Life Insurance has substantially reduced the documentation for claim applications for J&K flood victims. While the requirement for documents has been already minimised, the general investigation procedure may be waived off if prima facie documents establish the life assured’s death in the floods.

The insurer would accept the certified list issued by either state government hospitals, or the police, or government authorities, or armed forces involved in the rescue operations, if a death certificate was not available. The other documents required include KYC of nominee/legal heir (ID proof and address proof) along with bank details for enabling NEFT, photograph of the deceased/missing life assured.

The special helpline numbers are:

Jammu Office: 0191 2477 535/538/196

Raman Kumar (State HR): 095966 21234, 0191 2475 164

Customers can also reach out to Rebecca Nunes 020-66089926, Saroj Das 020-66439007.

Dinesh Singh, Zonal Operations Manager, Bajaj Allianz Life Insurance, said: “We have eased the documentation process to ensure a hassle-free claim settlement for the victims of floods in J&K. The special helpline numbers are announced to assist the flood affected people in all claims related queries.”


About Bajaj Allianz Life Insurance

Bajaj Allianz Life Insurance is a joint venture between Allianz SE, the world’s leading insurer, and Bajaj Finserv Limited. Allianz SE is a leading insurance conglomerate globally and one of the largest asset managers in the world. Bajaj Allianz Life Insurance is one of the leading private life insurance companies in India. The Company has developed insurance solutions that cater to every segment and age-income profiles. Currently, Bajaj Allianz Life Insurance has a strong product portfolio with adequate flexible products to cater to all kinds of customer needs from ULIPs to Child plans, from group insurance to health insurance. The Company began its operations in 2001 and today has a pan-India presence with 759 branches in India. Bajaj Allianz Life Insurance has been constantly expanding its operations to be close to their customers.

For further details:

Bajaj Allianz
Ranjan Dutt: +91 9673933355
Ayan Pramanik: +91 9730240099

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